Thema "Betreff: Smart Home Controller II" in Technische Probleme

Smart Home Controller II

hcordonnier — Tue, 15 Oct 2024 06:41:45 GMT

Using Smart Home Controller II and the Android application "Bosch Smart Home", I do not receive notifications anymore in case of door openings, although they are activated in the options.

At the installation step, it was working fine. But after few days, I do not receive any notification anymore.

What is reason of this issue ? What is the solution ?

Betreff: Smart Home Controller II

Ulrike — Wed, 16 Oct 2024 08:16:24 GMT

Hi @hcordonnier,

thank you for your feedback! As a first step, I would try clearing the cache and restarting the smartphone. If that doesn't help. You will have to uninstall and reinstall the app. Please only do this if you still know the password from your Smart Home Controller. Otherwise, you can change it in the app first.

Smart regards

Ulrike

Betreff: Smart Home Controller II

hcordonnier — Thu, 17 Oct 2024 07:03:42 GMT

Hi Ulrike,

Thanks a lot for your response and for your help.

Clearing the cache of the mobile application does not help.

Anyway, reinstalling the app solves this notifications not-received issue (no need to reset the controller).

Best regards,

Hubert.