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Smart Home Controller II

hcordonnier
Junior Homie

Using Smart Home Controller II and the Android application "Bosch Smart Home", I do not receive notifications anymore in case of door openings, although they are activated in the options.

At the installation step, it was working fine. But after few days, I do not receive any notification anymore.

What is reason of this issue ? What is the solution ?

 

 

1 AKZEPTIERTE LÖSUNG

hcordonnier
Junior Homie

Hi Ulrike,

Thanks a lot for your response and for your help.

Clearing the cache of the mobile application does not help.

Anyway, reinstalling the app solves this notifications not-received issue (no need to reset the controller).

Best regards,

Hubert.

Lösung in ursprünglichem Beitrag anzeigen

2 ANTWORTEN 2

Ulrike
Moderatorin
Moderatorin

Hi @hcordonnier,

 

thank you for your feedback! As a first step, I would try clearing the cache and restarting the smartphone. If that doesn't help. You will have to uninstall and reinstall the app. Please only do this if you still know the password from your Smart Home Controller. Otherwise, you can change it in the app first.

 

Smart regards

 

Ulrike

hcordonnier
Junior Homie

Hi Ulrike,

Thanks a lot for your response and for your help.

Clearing the cache of the mobile application does not help.

Anyway, reinstalling the app solves this notifications not-received issue (no need to reset the controller).

Best regards,

Hubert.




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