Thermostat 2 calibration issue

[Tahansen68]

After installing the new release of the smart home controller 2, I had problems with one of the thermostat which has problem with calibration. There problem start right after the release was installed.

When I recalibrate the thermostat it comes with an error on the device, and the app says error code VALVE_AUTO_CALIBRSTION_SUCCESS !!! Which for be sound like a success.

I have tried to remove the battery, but it did not fix the issue.

The thermostat is flashing red from time to time, and also start to changing the valve or look like it calibrates.

Heizkörper-Thermostat II 

Smart Home Controller 

#room thermostat II

There is no heat from the thermostat, so it is closed most of the time.

Br Torben 

[Geomo]

@Tahansen68 Have you restarted the Controller (10 minutes disconnected from power and LAN) and the thermostat (take batteries out for 10 minutes)?

[Tahansen68]

It worked for one day, but now the thermostat start again asking for restart and calibration every 5 minutes.

I have restarted the controller, room thermostat and the thermostat. (After 10min off).

I still get the VALVE_AUTO_CALIBRATION_SUCCESS error code. For me it does not look like an error code.

So how can I get this system up and running again, so I can trust that my home is warm when I come home from work.

[Ulrike]

Dear @Tahansen68,

thank you for your feedback. To help you, we would like to analyse the error message in more detail. Please send us all the details of the problem using our service form. Please send me the ticket ID by personal message.

Thank you and smart regard

Ulrike